Privacy Policy

At Dread Threads, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us. By using our website and services, you agree to the terms of this policy.

Information We Collect:

  1. Personal Information:

    • When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details.

  2. Account Information:

    • If you create an account on our website, we may collect additional information, including your username and password.

  3. Communication Data:

    • We may collect data from your communications with us, including emails and messages.

  4. Website Usage Information:

    • We collect data about your interactions with our website, such as pages visited, products viewed, and the duration of your visit.

How We Use Your Information:

  1. Order Processing:

    • To fulfill and manage your orders, including processing payments, arranging shipping through our fulfillment partner, Fourthwall, and providing order confirmations.

  2. Customer Service:

    • To respond to your inquiries, provide customer support, and address any issues you may encounter.

  3. Marketing and Promotions:

    • With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and services.

  4. Analytics:

    • To analyze and improve the performance and functionality of our website.

Your Choices:

  1. Opting Out:

    • You have the option to opt out of receiving marketing communications from us. You can do this by clicking the "unsubscribe" link in our emails or by contacting us at dreadthreads@houseofdread.online.

  2. Requesting Deletion:

    • You may request the deletion of your personal information at any time by contacting us at dreadthreads@houseofdread.online. Please note that certain information may be retained for legal or administrative purposes.

Security:

  • We implement reasonable security measures to protect the confidentiality and integrity of your personal information.

Third-Party Fulfillment:

  • We use Fourthwall to handle order fulfillment. Your shipping information is shared with Fourthwall only for the purpose of processing and delivering your orders.

Changes to this Privacy Policy:

  • Dread Threads reserves the right to update and modify this Privacy Policy. Any changes will be reflected on our website, and we encourage you to review this policy periodically.

Contact Information:

Thank you for choosing Dread Threads for your merchandise needs. We appreciate your trust in us.

Note: This privacy policy is subject to change. Please check our website for the most up-to-date information.